Services

Call us to develop a customized training package to meet your needs. We will discuss your specific goals, and any current challenges you may be facing. Our customized training sessions are molded to your unique situations. Guidance will be provided as you practice what you learn.

Making your phone, tablet or watch easier to use:

  • Magnification
  • Hands-free use
  • Customized notifications

Making your computer hassle-free to use:

  • Speech to text
  • Text to speech
  • Customized view

The Process

Call us to schedule a telephone consultation. Together, we will develop a customized training session to meet your needs. Our staff specializes in patience and will work with you until you understand the features you want to learn about your mobile device. We understand the importance of being able to connect with friends and family, and we would look forward to the opportunity to help you.

We will discuss your specific goals, and any current challenges you may be facing. Our training sessions are molded to your unique situations. Guidance will be provided as you practice what you learn. Follow up training can be scheduled, at your discretion. Gain the confidence to keep up with technology as it evolves!

Personalized Training

Senior man at home concentrates on using an iPhone

Have you recently gotten a new Alexa or Google device and you are nervous to take it out of the box?

Do you want to use your phone to see who is at your front door before you decide if you want to open it?

Do your friends want to connect with you on Zoom or Skype?

Do you want help keeping your calendar on your phone, or creating an organized shared family calendar system to help you manage a busy household?

We can help you with that!

We will create a plan unique to you. No two individuals are the same, and we will work to eliminate any barriers that you might be facing. If you are unsure of how to use your technology (phone, tablet, smart home devices), lack the confidence, or are intimidated by all of the options, we can walk you through the steps to become a regular confident user! We can offer suggestions for customers who may have physical barriers to accessing the phone or tablet, including those who may have limited vision or have difficulty physically accessing the screens.

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Group Classes

Do you have a group of friends that all want to learn a common goal? Examples could include learning about your devices, emailing, messaging, video phone calls, and basic applications that can make your life simpler. Call us today to discuss options for a customized group class!

Available Services Include

Each package includes a 30 minute consultation. This is where we discuss what you want to accomplish through your time with us at Tackle Technology, and how we might be able to help you. We will establish a plan for your training.

You will be connected to a Technology Concierge who will be focused on you and your questions. This interactive training is a great way to learn new skills.

It can be fun learning with friends! Help each other learn and practice with each other. (Groups can be up to 5 participants.)

The first step is to know what you have. You will learn how to navigate the settings on your device. You will learn the model and operating system you are using, and how this relates to what you would like to do.

Each training session is full of information. We understand this is a lot to remember. After each meeting, you will be emailed a summary of the topics discussed. This will include personalized guides to reference later.

Training will be virtual. This means we will use your device to connect using a video call. We will teach you how to do this if you do not already know how. A reliable internet connection is required.

Do you have questions about something you have not seen here? 
Contact us to see how we can help!

More Ways We Can Help You

  • Use shared calendars to reduce the number of forgotten family events
  • Set up Emergency Contacts on your phone
  • Remember where you parked your car
  • Send announcements to play on your smart home speakers
  • Control the lights in your home when you are away
smarthome device on kitchen shelf next to pasta and houses plant
View all our packages